Privacy Policy

There are many ways to interact on our Platform with our services: to find and share information, to communicate with other people or to create new data. When you share information with us, for example by creating a TEAM account we can make those services even better for you (show you more relevant search results and optimize data), to help you connect with other people or offer you services in other ways. faster and easier. As you use our services, we want you to be clear about how we are using information and the ways in which you can protect your privacy.
By using or accessing the TEAM Platform, you accept this Statement, which is periodically updated for any legal adaptation to future legislative or jurisprudential developments. In any case, the processing of personal data of the user will be regulated by the Data Protection Policy that was in force at the time of browsing, so it is recommended that whenever you connect to the website you proceed to read this, as well as your legal notice.
Because TEAM provides a wide range of services, we may ask you to review and agree to supplemental terms that apply to your interaction with a specific application, product, or service. To the extent that those supplemental terms may conflict with these terms, the supplemental terms associated with the app, product, or service govern with respect to the use of such app, product, or service in connection with a dispute.


Our privacy policy helps you understand
The purpose of this Privacy Policy is to inform about the treatment of personal data that TEAM will carry out with respect to any User who browses the website, regarding what information we collect, why we collect it and how we use that information, the options we offer , including how to access and update information.
For this reason we have tried to keep this Privacy Policy as simple as possible, but if you are not familiar with terms such as cookies, IP addresses, pixel tags and browsers, please read these terms first.
Your privacy really matters to TEAM, so if you are new to TEAM or a long-time user, please take the time to understand our practices and if you have any questions please check this page, our goal is for you to be in control. total of your data when using the TEAM platform, allowing you to decide how your privacy will be used.
This commitment to your privacy leads us to ensure your personal information, so that it remains protected and is not used improperly, given that at TEAM we are fully committed to the General Data Protection Regulation of the European Union and the regulations related to the protection of personal data in force at all times, being a priority objective.
For this reason, TEAM is committed to the following principles, privacy being the basis on which all the treatments carried out are configured:

  • Transparency in data processing, so that whenever TEAM needs to obtain personal data, it will duly inform through the corresponding privacy policy, including, among other aspects, the purposes of such processing.
  • TEAM will only process those personal data that are strictly necessary to provide the service that, if applicable, you request.
  • Accessibility and proactivity, whenever possible, to provide you with simple means that allow you to control your personal data from “your account”.
  • The non-transfer of your personal data to third parties, except for those providers that provide a service to TEAM necessary for the execution of the service contracted by you.
  • The confidentiality of the personal data that is collected and processed by TEAM, guaranteeing the adoption of adequate security measures to protect them.

When this privacy policy applies
Our Privacy Policy applies to all services offered by TEAM and its affiliates, including services offered on other sites (such as our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.
Our Privacy Policy does not apply to services offered by other companies or individuals, including products, applications or sites that may be displayed to you, sites that may include TEAM services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations that advertise our services and that may use cookies, pixel tags, and other technologies to deliver information.


Compliance and cooperation with regulatory authorities
We periodically review our compliance with our Privacy Policy. We also adhere to various self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we are unable to resolve directly with our users.

Disclaimer of liability
The information is provided “as is” without any warranty, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. TEAM does not guarantee that the information on its site is timely or error-free. TEAM has not reviewed all of the sites that may be linked to its sites and does not endorse and is not responsible for the content of any off-site pages or any other sites linked to these sites. Your link to such sites is at your own risk.
The creation of content is carried out with the greatest possible diligence. However, we cannot guarantee the completeness of the content offered, its timeliness and accuracy. As this website contains links to third-party websites, called external links, we cannot influence the contents of these external links, therefore we cannot assume responsibility.
The responsibility is always the corresponding manager of the external sites. At the time of linking, no legal infractions were evidenced. According to article 17 of Law 34/2002, of July 11, on services of the information society and electronic commerce, which develops Directive 2009/136 / EC, as a service provider we are not responsible for monitoring the information transmitted or saved from third parties or to investigate indications or circumstances of illegality of actions and information. This is without prejudice to our obligation to block the use of content, within the framework of general laws.
However, this responsibility comes at the time of knowledge of a specific violation of rights. In the event that legal infractions come to our attention, the corresponding contents will be removed without delay.
Responsibility, as a service provider for its own content, is governed by general laws.

Responsible for the treatment
The person responsible for the processing of your personal data is TEAM ELITE ADVANCE MANAGEMENT, S.L. (hereinafter TEAM as a registered trademark), with registered office at 08358 Arenys de Munt (Barcelona), Polígono Industrial Torrent Puig, 14, with CIF B66066697, registered in the Mercantile Registry of Barcelona.

Purpose of the treatment
The only personal data to which TEAM will have access will be those that the User voluntarily provides.
In this sense, it is necessary for the User to know that, to access the services offered through the web, personal data will be requested and, in some cases, the completion of forms such as registration or registration to create your account, whose fields are mandatory, in such a way that the omission of any of them or not providing them may make it impossible for us to meet your request or not be able to access or use the aforementioned services and content.
By accepting this Privacy Policy, the User accepts that their personal data will be included in a Register of Treatment Activities, the ownership and responsibility of which corresponds to TEAM for the purposes indicated below:
1.- Uses for contractual purposes (art. 6.1b) of the General Data Protection Regulation: personal data will be processed with the main purpose of managing and providing the products and services that the User has contracted. This treatment is essential, since if we did not do it, we would not be able to manage the contracted products and services.
And specifically for:                                                                       

  • Provide the requested services and information, offering specialized advice.
  • Manage the shipping, delivery and monitoring of the products purchased.
  • Manage the return policy established on the website, as well as refunds.
  • Manage the private area of “your account”.
  • Manage services regarding training and nutrition plans.
  • Provide the travel management service.
  • Provide the physical control service.
  • Manage sports progress control.

2.- Uses for the purpose of complying with a legal obligation (art. 6.1c) of the General Data Protection Regulation: we are entitled to process your data when you exercise one of the Rights that protect you in terms of data protection, as necessary for the fulfillment of obligations in this matter, specifically in the field of attention to the rights of the interested parties, in accordance with the provisions of articles 12 to 22 of the aforementioned Regulation and articles 12 to 18 of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights.
In turn, we are entitled to process your data to comply with a legal obligation, in the case of requesting the return of products in accordance with the provisions of consumer legislation.
3.- Uses for commercial purposes of legitimate interest (art. 6.1f) of the General Data Protection Regulation: if you are already a customer and have received updates and information about products and services similar to those you have acquired with TEAM, except that you have told us, or tell us otherwise, we will continue to send information based on TEAM ‘s legitimate interest, based on keeping you informed and updated about products or services that may be of interest to you.
On the other hand, and considering the existing relationship with you, for internal management purposes, your data will be processed in order to carry out surveys and process claims and complaints according to existing quality regulations. The legitimate interest in this case would be to improve the efficiency and quality of TEAM ‘s activity and products.
You have the possibility to contact us through our email address or through the contact form. The personal data that you transmit to us in this way will be used exclusively for the purpose for which they were made available to us during the contact. The legal basis, in this case, is our legitimate interest. If the purpose of your request is to enter a contract, the legal basis for the processing of the communicated data will be the execution of a contract, in accordance with article 6.1b) of the General Data Protection Regulation.
4.- Uses based on your consent (art. 6.1a) of the General Data Protection Regulation: the processing of your data will require consent for the sending of commercial communications, related to different products and services by any means, including electronic by TEAM.
The consent for the processing of your data for the purposes described in this section will be understood to be given through the marking of the corresponding boxes provided for this purpose in the web forms expressing your consent, or other manifestations or behaviors that unequivocally indicate that You accept the treatment and this depending on the product, the website, the service or the application that you are using.

Cookies and anonymous identifiers
We and our partners use various technologies to collect and store information when you visit a TEAM service and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with the services we offer to our partners, such as advertising services or TEAM features that may appear on other sites.
For this reason, cookies are used which, for more information, you can refer to the Cookies Policy.

Information we collect
We collect information to create better services for all of our users, from basic information such as the language you speak, to more complex things, such as which apps are most useful, the people you care about the most online, or which trainers you might like.
We collect information in various ways. Information You Give Us. For example, when you sign up for a TEAM account, we will ask you for personal information, such as your name, email address, phone number, or credit card. If you want to take full advantage of the sharing features we offer, we may also ask you to be publicly viewable on your TEAM Profile, which may include your name and photo. We also collect information about the services you use and how you use them, such as when you watch a video, visit a website, or view and interact with our content.

How we use the information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, develop new ones, and protect TEAM and our users. We also use this information to provide you with personalized content, such as providing you with more relevant results and data services.
We may use the name you provide for your TEAM profile in all the services we offer that we require from the TEAM account. Additionally, we may replace the names associated with your TEAM account so that it is consistently represented across all of our services. If other users already have your email or other identifying information, we may publicly display basic information from your TEAM profile, such as your name and photo.
If you have a TEAM account, we may display your profile name, profile photo, and actions you take in TEAM or in third-party applications connected to your TEAM account (such as recommendations, comments you write, and comments you post) on our services, including display in advertisements and other business contexts. We will honor the choices you make to limit the sharing or visibility settings in your TEAM account.
When you contact TEAM, we keep a record of your communication to help you resolve any issues you may face. We may use your email address to inform you about our services, such as informing you about upcoming changes or improvements.
We use the information collected from cookies and other technologies, such as pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is TEAM Back End. For example, by saving your language preferences, we may make our services appear in your preferred language.
Our automated systems analyze your content (including emails) to provide you with personally relevant product features, such as personalized search results, personalized advertising, and spam and malware detection. We may combine personal information from one service with information, including personal information, from other TEAM services to make it easier to share things with people you know. We will ask for your consent before using the information for a purpose other than those set out in this Privacy Policy.
TEAM processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Device information
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information, including phone number). TEAM may associate your device identifiers or phone number with your TEAM account.

Registration information
When you use our services or view content provided by TEAM, we automatically collect and store certain information in server logs. For example, details about how you used our service, such as your search queries, telephony log information such as your phone number, caller number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and call types.

Internet protocol address
When you use TEAM services, we may collect device event information, such as failures, system activity, hardware configuration, browser type, browser language, the date and time of your request and referrer URL, cookies that can identify uniquely your browser or your TEAM account.

Location information
When you use TEAM services, we may collect and process information about your location. We use various technologies to determine location, including IP address, GPS and other sensors that can, for example, provide TEAM with information about nearby devices, Wi-Fi access points and cell towers and also help to make sports calculations.

Unique Application Numbers
Certain services may include a unique application number, for example the type of operating system and version number of the application may be sent to TEAM when you install or uninstall that application or when that service periodically contacts our servers, such as for automatic updates.

Local storage
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.


Transparency and choice
People have different privacy concerns. Our goal is to be clear about the information we collect, so that you can make meaningful decisions about how it is used. You can review and control certain types of information linked to your TEAM account using the TEAM dashboard profile.
View and edit the preferences shown to you in TEAM and on the Web, such as which categories you might be interested in. You can also choose not to receive certain services from TEAM. Use our editor to view and adjust how your TEAM profile is displayed to particular individuals. Control who you share information with. Get information from certain services. Choose where your profile name and profile picture appear.
You can also set your browser to block all cookies, including cookies associated with our services, or to indicate when we set a cookie. However, it is important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.


Information shared
Many of our services allow you to share information with others. Remember that when you share information publicly, it can be indexed by search engines.


Access and update your personal information

Every time you use our services, our goal is to provide you with access to your personal information. If that information is incorrect, we strive to provide you with ways to quickly update or remove it, unless we need to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or be extremely impractical (for example, requests related to information that resides in the backup systems).
Where we can provide access to information and correction, we will do so free of charge, except where it would require disproportionate effort. Our goal is to maintain our services in a way that protects information from accidental or malicious destruction. Because of this, after deleting information from our services, we may not immediately remove residual copies from our live servers and may not remove information from our backup systems.
The veracity of your data is important and they have to be up to date.
The web user and the recipient of the services provided will be solely responsible for the veracity and accuracy of the data provided, TEAM acting in good faith as a mere service provider. Therefore, it is important that the data provided is true, truthful and lawful, TEAM reserving the right to exclude from the services those users who have provided false data, without prejudice to the fact that legal actions may be initiated, committing yourself to inform of the changes that your personal data may undergo, in order for TEAM to keep them updated at all times.

Information we share
We do not share personal information with companies, organizations and individuals outside of TEAM unless one of the following circumstances applies:

  • With your consent, we will share personal information with companies, organizations or people outside TEAM when we have your consent to do so. We require consent to share any sensitive personal information.
  • With domain administrators if your TEAM account is managed by you by a domain administrator (for example, for TEAM Apps users), then your domain administrator and resellers who support users in your organization will have access to your TEAM account information (including your email and other data). Your domain administrator can view statistics about your account, such as statistics about the applications you install, change your account password, suspend or terminate access to your account, access or retain information stored as part of your account, receive the Your account information to satisfy applicable law, regulation, legal process, or enforceable government request, restricts your ability to delete or edit information or privacy settings. Consult your domain administrator’s privacy policy for more information.

For external processing, we provide personal information to our affiliates or other trusted companies or individuals to process for us, in accordance with our instructions and in accordance with our Privacy Policy and any other appropriate confidentiality and security measures.

  • By legal obligation or when authorized by a regulation, we will share personal information with companies, organizations or people outside TEAM if we believe in good faith that the access, use, preservation or disclosure of the information is reasonably necessary to comply with any law, regulation, applicable or enforceable legal process the government request enforces the applicable terms of service, including the investigation of possible violations, detecting, preventing or addressing fraud, security or technical issues protect against damage to rights, property or the security of TEAM, our users or the public as required or permitted by law. Also when the treatment or transfer is intended to satisfy a legitimate interest of the person responsible for the treatment or the assignee protected by said rule, as well as when the treatment or transfer of the data is necessary for the person responsible for the treatment to comply with a duty imposed by said norm.

We may share aggregated, non-personally identifiable information publicly and with our partners, such as publishers, advertisers, or connected sites. For example, we may share information publicly to show trends about the general use of our services.

International data transfer
TEAM will not carry out any international data transfer, but in the event that some of the TEAM providers necessary for the fulfillment, control and management of the existing relationship with you regarding the contracted service or product are located in territories located outside the Economic Area European (the countries of the European Union plus Liechtenstein, Iceland and Norway), TEAM will adopt the appropriate guarantees and always keeping the integrity and confidentiality of your data.

Data conservation
TEAM will keep the personal data provided as long as necessary for the duration of the business relationship or the service provided and for commercial purposes as long as it does not show its opposition, deletion or limitation, where appropriate. In relation to the data through the App, the data provided by the users and those obtained automatically will be kept indefinitely for the correct use of the application. In any case, to determine the data retention periods, the company considers local laws, contractual obligations and the expectations and requirements of our clients. At the moment in which you exercise your right of deletion, opposition, corresponding limitation or when we consider that the processing of your data is no longer necessary, we will proceed in the event that it is possible to eliminate or destroy it safely unless their conservation is necessary to establish a legal provision in which case, we will inform you and keep them blocked.

Product specific practices and proactive responsibility
TEAM will keep a Record of Treatment Activities with the information regarding the treatment of the data that it carries out in the framework of its activity and which will be permanently updated.
Regarding security and protection, we inform you that your data will be treated with technical means, the level of security and the degree of protection that is legally required to avoid loss, misuse, alteration, access not authorized and the theft of the data that the User provides through the Website, and that will be treated with due confidentiality and duty of secrecy.

Social media
There are accesses to Social Networks as indicated above, in order to inform about the company, the news of the sector, the newsletter, access to the customer area and control and monitoring of the service, that is, everything related to the products and services contracted and offered by TEAM.
Regarding social networks, the user can access directly or through the link or hyperlink of the web but in any case, it is likely that these social networks have their own privacy policies, through which they will explain how they use and share their personal information. We recommend that you carefully review the privacy policies before using these social networks to be sure that you agree with the way in which your personal information is collected and shared.

Safety connections
We encrypt many of our services using SSL. Certain connections to TEAM are secured through SSL / TLS. Any attempt to connect via HTTP on these services is redirected to HTTPS.


TEAM platform
We review our information collection, storage and processing practices, including physical security measures, to prevent unauthorized access to systems. We restrict access to personal information to TEAM employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to comply with these obligations.


Application security
TEAM is built in accordance with secure development best practices with built-in security reviews throughout the design, prototyping, and deployment process.


Customer data protection
We classify and treat all data as confidential, using incoming and outgoing low-level logical firewalls to ensure that data cannot be leaked between TEAM networks. Sensitive production data is never migrated or used outside of the production network.


Separate application & amp; data servers
The TEAM web platform servers are physically and logically separated from the servers that store customer data.


Hardened operating system
TEAM runs on hardened Linux servers. Externally exposed critical patches are addressed within 24 hours.


TEAM‘s data center provides 24/7/365 video surveillance, biometric and pin locks, strict personnel access controls, and detailed visitor entry records.


Internal and third party tests
We routinely conduct internal and external vulnerability scans and penetration tests and work with third-party firms for in-depth quarterly security reviews.


Business continuity

Your data is backed up multiple times a day and protected with strong disk encryption. Backups are transferred off-site via SSH.


Web website privacy policy
Our TEAM website appreciates your interest in our company and platform. Your privacy is important to us and we want you to feel comfortable using our site. Any personal information that you may provide to us, including your email address, is used only in the following ways:
When using our site, if you provide us with personal data to receive any kind of information in exchange for us, we collect and store that data. That information is useful to better design our site because we know the frequency of visits to individual pages within our site.
When using our site, if you view specific pages or download information from specific pages, we track visits to those pages to measure the number of visitors to our website. This information is useful to better design our site because we know which pages within our site are frequented. However, we do not automatically collect your personal email address simply because you visit our site. All we know, based on the information we collect, is the number of times on a date a particular page was visited.
We may share aggregated demographic information with our partners. This is not linked to any personal information that can identify you or any other visitor to our website. If we partner with a third party in the future to provide services, when you sign up for these services we will share the names and other contact information that is necessary for our partner to provide these services. These parties cannot use your personally identifiable information except for the purpose of providing these services.


Exercise of rights and consultations
The Rights that you can exercise in relation to your personal data are:


Right of access

Right to know what data of yours we are treating


Right revocation of consent

Right to withdraw consent at any time when you have given us authorization to process your data


Right rectification

Right to have your data rectified or completed if these they are inaccurate


Right opposition

Right to object to those treatments based on interest legitimate


Right suppression

Right to have your data deleted when it is no longer necessary for the purposes for which they were collected


Right of limitation

Right to limit the processing of your data (incertain cases, expressly provided for in the regulations)

Right of portability

Right to have your data delivered to you (data processed for the execution of the products and services and data that we deal with your consent) so that you can transmit them to another person in charge.

Said rights may be exercised by writing to:
The Entity: Team Elite Advance Management, S.L.

  • Address: 08358 Arenys de Munt (Barcelona), Polígono Industrial Torrent Puig, 14.
  • Email:

Especially when you have not obtained satisfaction in the exercise of your rights, you have the right to file a claim with the national supervisory authority. For these purposes, you should contact the Spanish Data Protection Agency: C / Jorge Juan, 6, 28001-Madrid.


Validity and modification of the privacy policy
This Policy may be modified by changes in the requirements always established by the legislation in force, by judicial decisions and jurisprudential changes, as well as by changes in TEAM‘s business strategy and actions. When such changes are significant, they will be made known to the user.

    If you are already part of our database and wish to unsubscribe, please send the following form indicating your email: